Refund & Returns Policy
How refunds and returns work for Side Projects merchandise, sold and fulfilled by Fourthwall.
Last updated: July 29, 2026
1. Merchant of Record
Side Projects merchandise is sold by Fourthwall, Inc. as the Merchant of Record. Your purchase contract is with Fourthwall, not with Fulcrum Enterprises s.r.o. This policy explains the remedy framework that applies; your statutory rights are governed by Fourthwall's policies and applicable law.
2. Quality and Print Defects
Catalog products (items stocked and printed to order by Fourthwall) with verified quality or print defects are eligible for replacement or refund through Fourthwall. If your item arrives damaged, misprinted, or materially different from what was described, contact Fourthwall support.
3. Made-to-Order Products
Made-to-order products (custom-produced items) do not carry a blanket general or sizing-return right unless applicable consumer law requires otherwise. Defective or misprinted made-to-order items remain eligible for replacement or refund under Fourthwall's defects policy.
4. How to Request a Remedy
- —Contact Fourthwall support directly via your order confirmation email or Fourthwall's help center.
- —For general inquiries about an order, you may also reach us at contact@sideprojects.channel and we will direct you to the right channel.
5. Editorial Content
Side Projects editorial content is provided free of charge. This policy covers merchandise purchases only and does not apply to the Site's editorial content.